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unit test

Unit 2 Test — Mobile Devices, Printers, and Peripherals

Twenty scenario questions covering portable systems, mobile support, printers, multifunction devices, and peripherals. Score is calculated locally.Automatic score only. Nothing is submitted or stored as a learner grade.
  1. 1. A laptop model has soldered memory and no free SODIMM slot. What does that mean for a RAM upgrade?
  2. 2. A laptop works normally on AC power but shuts off immediately when unplugged. Which subsystem deserves attention first?
  3. 3. An internal laptop display is dark, but an external monitor works. Which conclusion is justified?
  4. 4. A company-owned phone must enforce a screen lock, approved apps, and remote wipe. Which technology best fits?
  5. 5. A BYOD policy differs from a corporate-owned-device policy mainly because what must be balanced?
  6. 6. A phone will not pair over Bluetooth. What should be verified early?
  7. 7. A phone has full Wi-Fi connectivity, but calendar sync alone is paused. What is the smallest useful correction?
  8. 8. Which connector is reversible and widely used on modern laptops and mobile devices?
  9. 9. A laser printer produces pages where toner rubs off easily. Which subsystem is most suspect?
  10. 10. An inkjet produces missing lines after sitting unused. What maintenance action is most appropriate first?
  11. 11. A thermal receipt printer produces a blank roll after a paper change. What should be checked first?
  12. 12. Why might PostScript be preferred in some graphics-heavy workflows?
  13. 13. A shared network printer works from one subnet but not another. Which layer should be checked before replacing the printer?
  14. 14. A scanner successfully scans locally but cannot email scans. What does that suggest?
  15. 15. Why should printer firmware updates come from an approved source?
  16. 16. A print job is visible in the queue but never reaches the printer. Which evidence is most useful next?
  17. 17. A printer feeds multiple sheets at once. Which component/path is most relevant?
  18. 18. A USB keyboard works on another PC but not one port on the original PC. What does that evidence suggest?
  19. 19. A laptop port shows liquid damage. What should a technician do before applying power?
  20. 20. What closes a mobile/printer service ticket properly?