Week 15 vocabulary deck
Software Troubleshooting Technician Practical
Say the definition before you flip. Use the example and distinction to repair fuzzy terms, then take the separate vocabulary quiz.Vocabulary lab
Flip the idea, not just the card
Explain the term before you reveal the back. Then compare your explanation with the definition, example, and warning.
Read all terms without animation
- BSOD
- A blue screen of death is a Windows stop error that occurs when the operating system encounters a critical condition it cannot safely continue through. Example: A driver problem triggers a stop code and automatic restart. Do not confuse it with: Do not confuse a BSOD with an ordinary application crash.
- Safe Mode
- Safe Mode starts Windows with a reduced set of drivers and services for troubleshooting. Example: A technician boots Safe Mode to determine whether a third-party startup component is causing instability. Do not confuse it with: Do not confuse Safe Mode with normal startup; many components are intentionally not loaded.
- System Restore
- System Restore can return selected Windows system files and settings to an earlier restore point. Example: A recent driver change is rolled back by restoring system state to a known earlier point. Do not confuse it with: Do not confuse System Restore with restoring personal files from backup.
- SFC
- System File Checker verifies protected Windows system files and can repair certain corrupted files. Example: A technician runs sfc /scannow after evidence suggests system-file corruption. Do not confuse it with: Do not confuse SFC with a disk-formatting tool.
- DISM
- Deployment Image Servicing and Management can service and repair Windows images and component-store health. Example: A technician uses DISM to repair the Windows component store before rerunning SFC. Do not confuse it with: Do not confuse DISM with Device Manager.
- bootrec
- bootrec is a Windows recovery command used for certain boot-configuration and boot-record repairs. Example: A technician uses recovery tools when Windows cannot boot because boot configuration is damaged. Do not confuse it with: Do not confuse bootrec with ordinary application troubleshooting.
- application crash
- An application crash is an unexpected termination of one program while the operating system may continue running. Example: A browser closes suddenly but Windows remains usable. Do not confuse it with: Do not confuse an application crash with a system-wide stop error.
- factory reset
- A factory reset returns a device or operating environment to a defined default state and can remove user configuration or data. Example: A managed mobile device is reset only after required data and policy considerations are addressed. Do not confuse it with: Do not confuse a factory reset with restarting the device.
- cache
- A cache stores temporary or reusable data to improve performance or reduce repeated work. Example: Clearing a corrupted application cache can resolve a specific app issue. Do not confuse it with: Do not confuse cached data with the user's only permanent copy of important files.
- startup application
- A startup application is configured to launch automatically when a user signs in or the system starts. Example: A technician disables a nonessential startup app while investigating slow logon. Do not confuse it with: Do not confuse a startup application with a background service.