Week 5: Laptops and Mobile Devices

210 instructional minutes | five 42-minute lessons

This week moves technician reasoning into portable systems, accessories, cellular/wireless connectivity, device management, synchronization, and mobile troubleshooting.

Lesson sequence

1. Laptop Hardware and Replacement Decisions
2. Batteries, Displays, Cameras, and Input Hardware
3. Mobile Accessories, Networks, MDM, and Sync
4. Mobile Device Support Lab
5. Mobile Device Troubleshooting Challenge

Evidence you will produce

• serviceability/replacement matrix;
• charging/display/input path map;
• accessory/cellular/Bluetooth/NFC/GPS capability map;
• MDM/BYOD/synchronization support record;
• complete mobile troubleshooting ticket.

A+ alignment

Primary coverage: Core 1 objectives 1.1, 1.2, 1.3, and 5.4.

Safety boundary

Damaged or swollen batteries are stop-work hazards. No puncturing, bending, crushing, opening battery packs, or unauthorized personal-device disassembly.